Last update: April 25, 2020

We, Tasty Kitchen (“Tasty.Kitchen”, “TK”, “we”, “us” or “our”), via this privacy policy wish to hereby inform Tasty Kitchen users and visitors to our websites as to the purpose, type and extent of the processing of personal information. Our websites and services are constantly being revised and improved.

By using any of Tasty Kitchen's Services, you confirm you have agreed to the Terms and Conditions and read and understood this Privacy Policy as well as the Cookie Policy.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from people that visit Tasty.Kitchen?

When registering on Tasty.Kitchen, as appropriate, you will be asked to enter your name, email address and password in order to complete your registration. When submitting for paid services with Tasty Kitchen, you will be asked to provide name, company name (optional), address and payment card info. The information is used to verify your location, verify credit card authenticity and issue the correct documentation regarding your payment. We DO NOT store credit card information with us, only the 4 digits of the card will be provided to us by the payment processor. We store all the other information on secure servers until termination of services, when we destroy any sensitive information.

The user’s email address shall be used to send notifications regarding the Tasty Kitchen product to the user. These notifications include, for example: login data, information, announcements, etc.. Users always have the option to unsubscribe from notifications.

When you use our services we collect analytical information regarding your usage of the website. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

We may also collect additional information that you submit to us directly or through Third Party Services.

When do we collect information?

We collect information from you when you register on our site, place an order, fill out a form or enter information on our website or funnels. We collect information automatically when you use our Services or Users’ sites (including with technologies like cookies).

• We receive information from Third Party Services (like submitting a payment, live chat support, etc.)

How do we use your information?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
  
• To quickly process your transactions.
• To administer our site and for internal operations, including troubleshooting;
• To improve our services by analyzing the behaviour in the platform and websites and provide better user experience.
• To send periodic emails about products and services that might interest you and improve your overall experience with the platform.
• To follow up after correspondence (live chat, email or phone inquiries)
• To ensure the security and integrity of our Services.
• As part of our efforts to keep our website safe and secure and to monitor actual or suspected fraudulent activity;
• To carry out retargeting advertising.
• To comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.

We also host User Content and may process User Content for our Users. Our Users tell us what to do with User Content, and we follow their instructions. Customer Data is processed in accordance with Customers’ documented lawful instructions. The parties agree that the Customer’s complete and final instructions to Tasty Kitchen in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Tasty Kitchen.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We believe in the complete security of your data and for that reason we use the services of one of the leading cloud server providers - Amazon. All the data is being stored on secured, GDPR compliant Amazon Cloud Servers in The United States.

How do we share your information?

The data of Tasty Kitchen Users shall not be sold to third parties. We do provide Tasty Kitchen Paid Members (Chefs and Restaurants) with contact information for Users who have made purchases from their Tasty.Kitchen online stores, for Members’ benefit toward supporting their businesses (e.g. notification when their restaurant reopens). Otherwise, we shall not share or pass on any personal information without your explicit consent, unless legally obligated to do so.

In order to perform the Tasty Kitchen services, it may be necessary for us to employ the use of third party services. In that case data may be shared with those third party services.

Your Rights

You can access, update, change or delete personal information, either directly in your Account, or by contacting us at support@tasty.kitchen to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.

You have the right not to receive marketing materials via email by selecting “unsubscribe” from within any email from us.

Please note that, for technical reasons, there can be a delay in deleting your personal Information from our systems when you ask us to remove it. We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

The content on your Tasty Kitchen Funnel (Paid Members)

All information that you put on your Tasty Kitchen site can generally be viewed by any internet users. Therefore, we naturally encourage you to be careful and responsible with any personal information and confidential data you publish on your site, including in videos. Please note that password-protected areas do not offer absolute protection against unauthorized access.

You may delete your account by going to your Account Settings and clicking on Delete Account. Please note that the full deletion of an account might take up to 90 days from all systems of Tasty Kitchen. For support, please contact support@tasty.kitchen.

Administrative access to your Tasty Kitchen Page (Class Creators)

Please be aware that Tasty Kitchen team members are also authorized in specific situations to access the content and administrative section of your Tasty Kitchen Page when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of your Tasty Kitchen site, including all password-protected areas.

We use cookies to:

• Authenticate you - cookies help us to verify your account and to automatically log you into your website from the same browser.
• Understand and save user's preferences for future visits
• Keep track of advertisements
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

Third Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. To learn more about Tasty Kitchen and cookies, please go to our Cookie Policy.

Third party services

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Tasty Kitchen